How to find PrestaShop admin URL
Every PrestaShop store has a particular folder, admin, which is renamed to something more secure like admin-secret to prevent others from accessing it and brute force or guess passwords. Typing example.org/admin-secret in your browser should load back office (admin) to manage your PrestaShop store.
But how to enter it later when you don’t know the newly named URL?
In this article we will explore how to figure it out.
Admin URL is first mentioned in the installation page
When you install PrestaShop - the URL will be listed at the end of the installation page. The only way to retrieve it is to check with a file manager folder name prefixed with an admin name.
The admin URL is displayed at the end of the PrestaShop installation window.
You should bookmark this URL or log into FTP client and rename it to something else (see security chapter about it).
For now, try to open the example.org/admin URL and see if it will show you a notice to rename the folder. If so, then you haven’t finished your installation process yet.
You have to log into your FTP client and rename it to something admin-suffix and open from URL example.org/admin-suffix.
In the following articles, I will list all possible choices to do so.
How do I access PrestaShop back office after installation
If you have retrieved your admin URL and have problems logging in - the following sections will be about troubleshooting these problems.
How to reset PrestaShop admin password?
If you know your PrestaShop back office URL, then head down to the login view, and there will be a password reset link at the bottom.
The password reset page will ask you to enter the email address you used to login into admin. After typing email address - click on the Send Reset Link button.
You should receive a password reset email with a link with instructions to reset.
Admin and installation folders security
As mentioned earlier, the PrestaShop store can’t contain the admin folder. Also it can’t include installation, which can override your store contents if you leave it.
So be sure to drop the installation folder altogether (it can be downloaded later from PrestaShop downloads zip file) and rename the admin folder to something only you can remember.
Admin folder name advice
If you forgot the admin URL once - you might forget it a second time. So my advice would be to rename it to something you can easily remember later. Maybe admin-agency-name or admin-SHOP-NAME-IN-CAPITAL-LETTERS.
Something unique and only you can remember easily. This way, you will be able to access admin by the URL example.org/admin-text-you-renamed.
Following such advice is helpful if you have more shops - then this way you won’t forget the URL for others too!
How do I change my admin URL in cPanel?
CPanel is another popular management system among PrestaShop users.
Change PrestaShop admin URL in cPanel by going to File Manager, navigating to PrestaShop store site and hitting Rename on a folder having admin prefix (right-click mouse button on admin folder to see options menu).
Your store URL will then be the same as your folder name: example.org/admin-your-changed-name.
