Every PrestaShop store has a particular folder, admin, which is renamed to something more secure like admin-secret to prevent others from accessing it and brute force or guess passwords.
example.org/admin-secret in your browser should load back office (admin) to manage your PrestaShop store.
But how to enter it later when you don’t know the newly named URL?
In this article, we will explore how to figure it out.
- Admin URL is first mentioned on the installation page
- How do I access PrestaShop back office after installation
- How to reset the PrestaShop admin password?
- Admin and installation folders security
- Admin folder name advice
- How To Change PrestaShop Admin URL
- How do I change my admin URL in cPanel?
Admin URL is first mentioned on the installation page
When you install PrestaShop – the URL will be listed at the end of the installation page. The only way to retrieve it is to check with a file manager folder name prefixed with an
The admin URL is displayed at the end of the PrestaShop installation window.
You should bookmark this URL or log into FTP client and rename it to something else (see the security chapter about it).
For now, try to open the
example.org/admin URL and see if it will show you a notice to rename the folder. If so, then you haven’t finished your installation process yet.
You have to log into your FTP client and rename it to something
admin-suffix and open from URL
In the following section, I will list all possible choices on how to go about it.
How do I access PrestaShop back office after installation
If you have retrieved your admin URL and have problems logging in – the following sections will be about troubleshooting these problems.
How to reset the PrestaShop admin password?
If you know your PrestaShop back office URL, then head down to the login view, and there will be a password reset link at the bottom.
The password reset page will ask you to enter the email address you used to login into admin. After typing the email address – click on the Send Reset Link button.
You should receive a password reset email with a link with instructions to reset.
Admin and installation folders security
As mentioned earlier, the PrestaShop store can’t contain the
admin folder. Also, it cannot include
installation, which can override your store contents if you leave it.
So be sure to drop the
installation folder altogether (it can be downloaded later from PrestaShop downloads zip file) and rename the
admin folder to something only you can remember.
Double-check if you have it done right – just open example.org/installation and example.org/admin in your browser – if pages fail to load – that’s great!
Admin folder name advice
If you forgot the admin URL once – you might forget it a second time. So my advice would be to rename it to something you can easily remember later. Maybe
Something unique and only you can remember easily. This way, you will be able to access admin by the URL
Following such advice is helpful if you have more shops – this way, you won’t forget the URL for others too!
How To Change PrestaShop Admin URL
For this, you need to access the file system on your server. The easiest way to do this is to connect to your FTP with free tools like FileZilla, find the currently named folder (usually starting with the word
admin), and rename it to something else.
You don’t need any PrestaShop settings to change or anything. A new folder will start work immediately.
Don’t forget to tell your staff about the rename so they can use the new link.
How do I change my admin URL in cPanel?
CPanel is another popular management system among PrestaShop users.
Change the PrestaShop admin URL in cPanel by going to File Manager, navigating to PrestaShop store site, and hitting Rename on a folder having an admin prefix (right-click the mouse button on the admin folder to see the options menu).
Your store URL will then be the same as your folder name: